We’re here to help. If you have questions about ProviderGate, need support, or want to share feedback, please use the information below to get in touch with our team.
How Can We Help?
Please contact us if you have questions about:
• Using ProviderGate as a customer
• Using ProviderGate as a service provider
• Account or email issues
• Reporting a problem or concern
• General inquiries about the platform
For faster assistance, we recommend reviewing our Help Center before contacting support.
Contact Information
📧 Email: contact@providergate.com
⏱ Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (local business hours)
⏳ Response Time: Within 1–2 business days
Customers
If you are a customer and need help with a service request, provider communication, or general platform questions, please include:
• Your email address used on ProviderGate
• The service category you selected
• A brief description of your issue
Service Providers
If you are a service provider, please include:
• Your business name
• The email associated with your provider account
• Details about your question or issue
Reporting an Issue
If you wish to report suspicious activity, inappropriate behavior, or a potential violation of our terms, please contact us with as much detail as possible so we can review the matter.
Important Notice
ProviderGate is a service connection and lead-generation platform. We do not manage bookings, pricing, payments, or service delivery. All agreements and transactions take place directly between customers and service providers.
Thank you for choosing ProviderGate.